FAQ
1. What is TrulyHealthy?
TrulyHealthy is a health and wellness company that provides high-quality supplements and products designed to help you achieve your health and fitness goals. Our mission is to offer pure, effective products that prioritize transparency, integrity, and clean ingredients.
2. How do I place an order?
To place an order, simply visit our website, browse our products, and add the items to your cart. Once you're ready, proceed to checkout, where you’ll enter your shipping and payment information to complete your purchase.
3. Can I return or exchange products?
Due to the nature of our products, all sales are final. We do not offer returns, refunds, or exchanges. Please make sure you review product details carefully before making a purchase.
4. How do I know which product is right for me?
We recommend reading the product descriptions on our website for detailed information on each item. If you have specific health concerns or need guidance, we encourage you to consult with a healthcare professional before using any of our products.
5. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected. You will receive an estimated delivery time during checkout. Once your order is processed, we will send you a confirmation email with tracking information.
6. Are your supplements safe?
We prioritize safety and quality. Our supplements are made with clean, high-quality ingredients. However, as with any supplement, we recommend consulting with a healthcare provider, especially if you have underlying health conditions, are pregnant, breastfeeding, or taking medication.
7. What should I do if I experience a negative reaction to a product?
If you experience any adverse effects or allergic reactions to a product, discontinue use immediately and seek medical advice. TrulyHealthy is not responsible for any health issues or side effects resulting from the use of our products. Please refer to our Terms and Conditions for more information.
8. Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times will vary based on your location. Any customs duties or import taxes that may apply are the responsibility of the customer.
9. How do I contact customer service?
If you have any questions or need assistance, you can contact our customer service team at:
Email: info@trulyhealthy.com
10. Can I modify or cancel my order after it's been placed?
Yes, you can modify your order after it has been placed. Please contact us as soon as possible after your order to make any changes. Once an order has been shipped, it cannot be modified.
11. Are your products suitable for vegetarians or vegans?
We offer a range of products suitable for vegetarians and vegans. Please refer to the product details on our website to confirm whether a specific item meets your dietary preferences.
12. Do you offer any discounts or promotions?
From time to time, we may offer discounts or promotions. Please sign up for our newsletter to receive updates on special offers, new products, and sales events.
13. How can I stay updated on new products and promotions?
Sign up for our newsletter at the bottom of our website to receive updates on new products, promotions, and health tips. You can also follow us on our social media channels for the latest news and updates.
14. Do you sell my personal information?
No, TrulyHealthy does not sell your personal information. We respect your privacy and will only share your data when necessary for fulfilling your order or complying with legal obligations. Please refer to our Privacy Policy for more details.
If you have additional questions, feel free to contact us at info@trulyhealthy.com.